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Xerox CentreWare for CA NSM

Device management of Xerox printers and multifunction devices in Computer Associates Unicenter® environments
800-660099
h9.00-13.00, h14.00-18.00

Overview

Xerox CentreWare for NSM is a time-saving printer management software for simple administration of Xerox printers and multifunction printers within the Computer Associates NSM network management toolset.

Key Features

  • Discover and identify all Xerox printers and multifunction printers on your network with recognisable icons
  • Colour-coded device status automatically changes to reflect printer status in each view
  • Access the embedded web server of your device through the icon displayed in the Xerox Agent
  • A single, custom view of all the Xerox devices on your network
  • Integrate full Event Management features of CA NSM such as Problem Management and Advanced Help Desk
  • Enable unsolicited feedback for device events using SNMP trap-capable registration (for example, machine out of toner)
  • New CA NSM browser interface is supported
  • Launch Xerox CentreWare Web or Xerox Device Manager from the CA NSM interface
  • Language support in English, German, Spanish and Portuguese

Your Challenges

IT organisations supporting network printers and multifunction printers without central printer management can suffer from inefficient use of resources, higher operational costs, and lack of control over assets.

Key Challenges

  • Higher operational costs, inefficient use of resources, and when devices cannot be centrally managed
  • Loss in user productivity due to IT inability to manage print devices within HP OpenView NMN environment
  • More downtime when device status is unavailable

How Xerox Can Help

Xerox CentreWare for NSM provides system administrators with real time status and easy central printer management for network printers and multifunction printers within the CA NSM environment.

  • Expands CA NSM management capability to Xerox networked products
  • Easy installation allows system administrators to view all the discovered printers under one CA NSM Business Process View
  • Provides full integration with Event Management of CA NSM, and the choice to integrate with Problem Management and Advanced Help Desk
  • CA Smart certified solution

Additional information regarding Computer Associates NSM capabilities can be found at http://www.cai.com.

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